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Customer Service Ideas Portal
Status Needs review
Created by Guest
Created on Apr 16, 2021

Enable members to update preferred language + accessibility format on member portal

Create tool for members to update preferred language (Spanish, Chinese, etc.) and accessibility format (large print, Braille) on member portal and have that information transmitted to the plan.

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  • Karen Stocke
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    |
    Dec 22, 2021

    consider as part of member communication effort. ENTWD-S-4