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Customer Service Ideas Portal
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Vendor Capability

Showing 3 of 16

Integration with a Pay by Phone app for our members

We get so many grievances because members receive notices that they must pay their premium or lose enrollment or OSB privileges...and then we can't even take their payment right there on the phone. I know we don't want to store credit card info ou...
Guest over 3 years ago in New SOW 2 Will not implement

Request Health Plan formularies,directories of participating providers, Explanation of coverage and ANOCS.

No description provided
Guest almost 4 years ago in Current SOW 2 Likely to implement

TEST- Implement an Ideas portal

As a Lumeris Business unit I want a process that allows me to enter operational enhancement ideas So that ideas can be captured centrally, reviewed and prioritized for implementation
Guest almost 4 years ago in Not Supported 1 Already exists